Nippon Travel Agency his Quality Assurance System assesses quality in the tour operator industry in three categories—corporate governance, service quality and CSR—and seeks to certify exemplary enterprises.
Through the Quality Assurance System we hope to provide travelers to Japan with safe, worry-free, quality trips they can enjoy and make it easier for certified enterprises to appeal to customers. And by increasing the number of certified enterprises we also hope to raise quality across the industry, leading to more travelers visiting Japan and more repeat visitors.
The Nippon Travel Agency has been the first company to be certified by the Quality Assurance System for Tour Operators!
The Nippon Travel Agency has been the first company to be certified
From 2013, a certification system was introduced to improve the quality of tour products and to ensure visitors to Japan safe and high-quality travel. This system evaluates and certifies operators on the following 3 points